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Shipping and Handling
We attempt to ship your order as soon as we receive it.
We offer the following shipping methods:
USPS Overnight (lizards/amphibians only)
UPS Overnight
Shipping varies slightly depending on your location and weight of box. There will be no charges for box or cold/heat packs. Shipping generally runs $25-40 for up to 5 animals.
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the Fine Print
Animals can be held with a 20 percent deposit. Any cancelled orders will result in a forfeited deposit. No exceptions.
Someone MUST be at home to accept delivery of the package. There will be NO guarantee of live delivery if the package is left on the doorstep or if the carrier has to return for more then one try at delivery.
Satisfaction of an animal's health is guaranteed on purchases at full listed prices for 7 days after arrival. Any purchase may be returned for a replacement or credit, for any reasonable cause of dissatisfaction related to the health of an animal, as long as I am notified and the order is shipped back to me within 14 days with the shipping charges prepaid. Shipping is non-refundable.
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